Frequently Asked Questions

What kind of pictures may I use?
You may send us color or B/W photo up to 8" x 10". Here is a list of basic image rules:

Is there a limit to file size?
There is no physical size (MB - megabyte) limit to your image file.

How can I be sure I am getting the best product at the best price?
Extensive research and experience has taught us that giving our customers the best products available at the best possible price is the easiest way to keep customers happy and returning for later purchases. All of our products undergo rigorous quality control measures before contracting with our suppliers, and following printing. Nothing leaves our plant without our knowledge that we have made it look as good as it can look. As far as price, don’t take our word for it, surf around a bit and see what our “competition” charges.

Are there any restrictions to graphic content?
Although we defend the rights of every individual’s freedom of expression, we reserve the right to refuse to print any graphic considered offensive or illegal.

What are shipping costs / Shipping Policy?
$5.95 for the first item, $2.95 for each additional. International shipments may be subject to duties, taxes or other customs fees upon delivery. The recipient is responsible for paying any such fees. All international shipments include customs forms that list the value of the order’s contents.

Standard Shipping Method is shipped via USPS or FedEx. Items ordered are ready to ship within 3-5 business days. You can expect your shipment to arrive within 5 – 7 business days after the order has been produced. You will receive a separate email with detailed shipping information once your order has shipped.

Second Day Shipping Method is shipped via FedEx. Items ordered are ready to ship within 1-3 business days. You can expect your shipment to arrive within 2 business days after the order has been produced. You will receive a separate email with detailed shipping information once your order has shipped.

Next Day Shipping Method is shipped via FedEx. Items ordered are ready to ship within 1-3 business days. You can expect your shipment to arrive within 1 business days after the order has been produced. You will receive a separate email with detailed shipping information once your order has shipped.


Have another question? Please contact us anytime. We'll get back to you within during normal business hours: Monday-Friday, 8 am - 5pm PST. Contact Us Anytime

 

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